SHIPPING & RETURNS POLICY

SHIPPING

All orders are hand inspected before being packaged and handed directly to our customers. We take pride in our quality and strive to achieve a 100% customer satisfaction. Unfortunately, do happen occasionally and we here to help get this matters resolved quickly and at no additional cost to you.

RETURNS POLICY

Since each order is unique to the Customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will replace the item at no charge. No Refunds or Credit will be offered.

• Defective Items may be returned within 14 days for replacement
• Items must be returned in original condition with original packaging
• PLEASE NOTE: A Return Authorization is required prior to return - this is so that we can match your return to your original order and provide credit. Please contact support@vipholidayphotos.com for information.

ORDER CANCELLATION

If you are unable to make your reservation, you may reschedule by emailing support@vipholidayphotos.com and we will do our best to fit you in before the end of the promotion.